Desktop Managed Services

Desktop Managed Services

Your IT Service Desk is waiting for you

From fast and reliable remote support to superior user satisfaction, we ensure that your IT needs are met with efficiency and cost-effectiveness. 

Our service desk agents boast extensive knowledge and experience, equipped to handle any IT-related issues promptly and effectively. Through ongoing training and access to industry-leading tools, our team resolves issues with precision, minimising downtime and maximising productivity.

As a client, you have the convenience of reaching our support team at any time, instantly connecting with a trained technician ready to assist.

Additionally, our user-friendly self-service portal streamlines the ticket submission process, enabling quick resolution of common issues.

With Techscend’s Desktop Managed Service, your colleagues can focus on their core tasks while we handle the complexities of IT management, ensuring seamless operations and empowering your business for success.

Moreover, our service offers proactive monitoring and maintenance, identifying potential issues before they escalate into major problems, thus safeguarding the continuity of your operations.

We tailor our services to your specific business needs, providing customised solutions that align with your objectives and budgetary constraints.

Trust Techscend to be your dedicated IT partner, delivering reliable and efficient desktop management services that elevate your business.

Our Essentials Plan
  • Remote Monitoring & Managment
  • OS Updates & Patching
  • Fully Managed Anti-Virus
  • Access to our Portal and Knowledgebase
Our Most Sought-After Plan
  • Everything in Bronze
  • Proactive Repair
  • Unlimited Remote Support
  • Microsoft 365 Support
  • Google Workspace Support
Our Premium Plan
  • Everything in Bronze & Silver
  • Enhanced SLAs
  • Enhanced Microsoft 365 Protection
  • Monthly Security Awareness Training
  • Dedicated Account Manager
Need a Custom Plan? Speak to our Sales Team today!

Just some of the many features

Weekday Coverage

Support available between the hours of 0900 - 1700, Monday to Friday (excluding British Bank Holidays).

Ticket Tracking & Portal

All tickets are viewable in our online Self-Service portal, on any device, anywhere in the world.

Managed Anti-Virus

All plans include fully Managed Anti-Virus. If you become infected, we will be instantly alerted.

Excellent Support

Our technicians are experts in their fields. We invest in the latest training and technology.